Customer Testimonials
Lee was excellent to work with at Classic Mazda. He really knows his vehicles and was a great help when sharing car info with my wife and me regarding the CX-30 that we ended up purchasing through Classic Mazda. And to our surprise we got to meet Mr. Jim Brown who owns the dealership. He was very thoughtful and friendly and we enjoyed speaking with him. We appreciate Lee and the Classic Mazda team for making our vehicle purchasing experience smooth and efficient. Thank you! We will bring our car back for you to service in the future.
All that I can say is, "OMG!" Classic Auto of Mentor excuberates customer service, care for their customers, and being very knowledgeable of the products they sell. Bryan Walker was phenomenal! Bryan took time explaining to me the car that I would purchase, and have now all of its features, and answered every question that I had, and questions that I had not thought of. My experience at Classic Auto was beyond any service that I had received in a long time. Jim Brown's team greats everyone with a smile, and never leaves anyone feeling as if ...
They're easy to work with and are always helpful
Bought my Mazda CX-5 at Classic Mazda yesterday. The dealership is well organized and clean. Everyone was polite and helpful. It was a pleasure dealing with our salesman, Bryan Mendez. It was a smooth and efficient experience.
You are dealing with a friend when Phil Albert is your sales and leasing consultant at Classic Mazda. His refreshing honesty and personal interest is evident from the moment you step onto the lot. He made turning in my existing leased CX-5 and leasing a new one an enjoyable experience. The same can be said of everyone at Classic. I drove away with my new 2021 CX-5 feeling confident that I got a good deal and was treated like a valued friend.
I was shopping far and wide for a pre-owned GMC. My last stop was close to home and it was where I should’ve been in the first place. Randy’s a good guy. Low key and not pressured at all. Smooth buying process. I’m happy .
Amazing service. Lee and his team made the buying experience fun and memorable. The entire process was done wiht kindness, respect and courtest. Highly reccomended!
I was helped by Ray at Classic Mazda. He did great giving me assistance and helping me pick the right car. He was also transparent about things I should know about the car before I traveled to come see it. I definitely recommend getting in touch with him, as he provided great customer service!
My salesperson Ray H. was excellent. Spent quite a bit of time helping with the technical aspect and getting me on the Mazda app. Mike in Finance was also excellent and explained everything in detail so that I could make informed decisions. Ray has already followed up with me by email and phone to make sure everything is A-Ok. A seasoned professional and a very nice man.
This has been the best overall car buying experience I’ve ever had Salesman and finance manager were through, polite, not pushy Would highly recommend Mazda o
Overall Impression: Classic Mazda is a Class Act. Our Story: Arranged to test drive a used CX-5 with 3k miles on it that was from the dealer's loaner program. On our way there, the salesman Lee Velazquez called to say the person who test drove it before us bought the car. But there was a similar car available to test drive if we wanted. We kept our appt. and test drove the similar car. Liked it but wanted a package that it didn't have. Lee arranged to pull a car that met our specs out of the loaner ...
Overall Impression: Classic Mazda is a Class Act. Our Story: Arranged to test drive a used CX-5 with 3k miles on it that was from the dealer's loaner program. On our way there, the salesman, Lee Velazquez, called to say the person who test drove it before us bought the car. But there was a similar car available to test drive if we wanted. We kept our appt. and test drove the similar car. Liked it but wanted a package that it didn't have. Lee arranged to pull a car that met our specs out of the loaner ...
The salesman I worked with was extremely helpful. After my initial visit, he was always available to answer questions and take me on another test drive. He found the vehicle I wanted at another dealer and had it shipped to this location in a short time. All of the personnel I came in contact with were friendly and helpful. A new building is under construction, so when it is completed, they will be more comfortable.
The entire process was an excellent one. From the sales rep Anthony to the finance manager. The receptionist was accommodating and willing to help. The show room was immaculate.
Employees were so friendly, helpful and knowledgeable. Have bought from Classic for years with Mike Manning. Best salesman ever! 5 star. Dealership is so clean and COVID protocols were followed properly
Great buying experience. Exceptional deal on the used car and my trade-in! I found just the car I was looking. Everything went smoothly. Facilities under construction so N/A (westside Mazda)
I drove over an hour to buy my car here. I have a Mazda dealer in my city but I was able to save money coming here. I left feeling excited and content I paid a fair lower price and was treated with honesty and respect. They spent a lot of time AFTER the sale was finalized showing ne every feature of the car and making sure I was well educated about the car. I am absolutely recommending them to everyone.
My husband and I are now on our 3rd and 4th cars through Classic Mazda. We have test driven different makes and models, visited other dealerships over the years, and I can genuinely say NO experience has compared to Classic Mazda. We work with Bryan exclusively and had a chance to meet Bob, the Sales Manager, and then the finance manager (so sorry, spacing on his name but we loved him too). Every effort is made to put their customer in a great vehicle at a price all can agree on. Buying a car is stressful and the sales experience ...
Got a great deal on a new lease, and the whole process was quick and painless. Definitely recommend Kevin and the entire team to anyone looking for a new car.
Nate Osicki needs a raise, as he not only made the leasing process easy but he went the extra distance to aid our excellent salesman, Bob Rode.
Jeff Boulton was great. Service was great. Jeff helped me set up all the electronic stuff on the new car. Would go to Jeff again.
In and out with a new car in 2 hours. They make the car buying process very easy, everyone was nice and professional. The dealership is well kept and clean.
Looking for a car is exciting and stressful. Well, with salesman Jeff Boulton it was just fun! He was so knowledgeable about everything Mazda. After the test drive of the CX-9 I was sold. Great pick-up, sports car feel in a roomy SUV, great for traveling. Bob in finance gave me a great rate and I drove out a very happy customer. Thanks Classic Mazda!
I had get another car because I was at the end of my lease, and my friend Mike Manning took care of me once again with help from Nate and the rest of the crew! I go to this dealer because it's always been hassle free and very accommodating.
Classic Mazda has a clean and pleasant facility that is comfortably laid out. It was obvious that everyone from reception to finance was very good at their job. Our sales person ( Brian Walker ) made the purchase of our new Mazda a pleasure. Brian’s knowledge of the CX 5 is complete, he answered all of our questions without help from a colleague or owners manual. Brian knows his product.
Lee's a great salesman. Professional, accommodating and he knows his product. Just purchased a '20 cx5 sig series. Got a good price, great lease deal and a Zoom Zoom experience free of charge. Highly recommend this dealership. BTW, this is by 11th new car experience.
MazdaPhil (Phil Albert) and managers Nate Osicki and Bob Caulkins were outstanding to work with on the lease of my new CX-5. So good that my wife and I got matching his and hers CX-5s.
I can’t say enough positive things about my experience at Classic Mazda and both Phil and Nate. They made it an easy and enjoyable experience. It was so good that my husband decided to buy one too!
We had a great buying experience at Classic Mazda in Mentor. Our salesman, Lee, really listened to what our needs were for a vehicle and showed us the choices available to meet our needs. He was knowledgeable and friendly, answered all our questions, was very professional and not high pressure. Once we made our decision to buy, he efficiently completed the sale to get us on the road with our new vehicle! We are extremely happy with our experience and our new car!
If you're looking for a new car and don't know where to begin, start here. Once you've been to Class Mazda in Mentor, it's highly unlikely you'll go anywhere else. Ask for Jon B.: he's very knowledgable and flexible, and will do whatever it takes to get you the best vehicle in your price range. He also goes above and beyond to make sure you understand the vehicle and are completely satisfied with your purchase before driving it off the lot. An important side note for someone with a busy schedule: Jon is very ...
Just drove my new Mazda CX5 lease home (my third one through Classic Mazda). Top notch dealership- the BEST! They make it so easy to do business with them. I worked with Cameron this time and he was outstanding- so genuinely nice, knowledgeable, and was so attentive in helping that he even gathered the items they needed from me on his day off. My first lease was through Nate who is now running this dealership (my son and I saw that coming from that first deal with him and the way he conducts himself). He even remembered details from 6 years ...
Recently leased a 2020 Mazda 3 hatchback at Classic Mazda. Jon Black helped me through the process seamlessly. This is the third vehicle I've leased from Jon and service and follow through have always been top notch. I really the new Mazda! Kudos again to Jon Black!
Bryan was great at getting me what I was looking for. Even though he was helping multiple people at once I felt like I wasn't neglected. I would highly recommend anyone who needs a car to go here when they start looking.
All aspects of the car buying shopping, test driving and financing process were great. I highly recommend James Joseph and this Mazda dealer to all!
Buying from Classic Mazda was a good experience. Phil Albert was a great sales person to work with. Lease or buy this will be a nice car buying experience.
I found the service excellent; the staff pleasant, helpful and knowledgeable; the location not difficult to find; and the product as advertised. Since I was purchasing a used car, I will also mention that the vehicle is in very good condition, beautifully detailed, and in good working order. Thank you, Classic Mazda (and James in particular)!
I can’t even begin to explain how wonderful my experience was working with Jeff B at Classic Mazda! He loves the Mazda brand and really spends time with his customers. If I could give him 10 stars I would. Hands down best purchasing experience, thank you all at Classic Mazda for all your help and I look forward to putting more miles on my brand new CX30.
Very professional and patient salesperson . We dealt with Bryan Walker and would recommend to see him for your next purchase or lease . He answered all our questions and we felt like we found the right vehicle .
I traveled from MN for a new MX-5. Classic Mazda had only a few days to help me get everything I wanted before my long drive back. They had the Mazda accessories ordered, shipped, and installed quickly. I also set up an appointment for a local Mentor detailer to add paint protection film. They even brought the car there for the installation and picked it back up, all before I arrived. Having it all done before putting 800 miles on the car was important. I can't thank them enough.
This was our third leased vehicle through Classic Mazda of Mentor. We could not have been happier with our purchase and above all our salesman. Phil Alberts has been our salesman for years. He has always been very accommodating to our needs, even with short notice to view vehicles. We are repeat customers not only because of Mazda’s reliability, but because of Phil’s knowledge of the Mazda line.
SALES PERSON PHIL, AND NICK CREDIT THEY ARE NICE AND MADE THE WHOLE TRANSACTION A GREAT ONE, MY SON WOULD ASK FOR COMFORT BACK BRACE IN STAT, AUTOMATIC LIFT TAILGATE AND THEY WOULD GET IT, I AM H A P P Y
We Purchased 2020 CX30,These People are Top Notched John,Nick,Rob,Gave Us the Best Deal Ever!!Thank God we kept it local,Your the best Clasdic Mazda
Our salesperson was Jeff and he was very knowledgeable and courteous. We are very pleased with our experience at Classic. Great experience and highly recommend
Worked with Patrick Lauriano. Very informative, respectful and not pushy. Answered all my questions and provided recommendations. Once agreed on the car he sourced it within a few days. I would recommend this dealership
Jon Black did a fantastic job with helping me find a car. I didn’t feel pressured, and he was very accommodating. Once the decision was made, the buying process flowed smoothly. I looked at cars at a few dealerships and this was the best experience by far.
Great buying experience. Phil Albert was very informative. He took the time to explain the differences between each model so I could better understand which car fit my needs. I will definitely be referring Classic Mazda and Phil to my friends and family.
Professionalism from start to finish! James Joseph was very knowledgeable on every vehicle I was considering for purchase. I researched cars, prices, and dealers for about a month before making the decision to go back to Classic. I simply could not pass up their deal for the vehicle I wanted or their various finance options. I am therefore recommending Classic Mazda when searching for your next car purchase! Thank you James Joesph for being very friendly, and very professional! There is a reason the word “class” is in Classic Mazda Diana Lombardo Painesville Township, Ohio
Helpful guidance in selecting trim level. Allowed buying process to move at rate I was comfortable with. I have a medical condition; both manager and salesman made accommodations for me. Financial documentation was brought to my home. Car was delivered to my home.
Classic Mazda made my buying experience incredibly smooth. I was a little nervous, as I live 3 hours from the dealership. Most of our conversations were over the phone/online, so I did not see my vehicle until the day I bought it. I arrived at Classic and the car was exactly what they claimed it to be. Very satisfied.
This was my first Mazda experience. I was very impressed with the dealer and facility. With the COVID virus, I was a bit nervous to go into the showroom, but the cleaniness of the facility and the attention from the dealer eased my concerns. I love my car and knew it was mine as soon as I sat in it. What an amazing ride
Just bought a new CX-30. The CUV is impressive, and I had a great experience working with Lee. Very professional and knowledgeable. Classic Mazda gets an A grade.
I enjoyed the hunt for my used vehicle as it brought me to Classic Mentor. The staff was very helpful with answering all of my questions and made the buying process simple. Highly recommended!
James was so courteous and helpful thoughout the process. He answered all our questions, and went above and beyond with his service. He always was kind and cheerful. We highly recommend James the next time you a looking to purchase a car.
I was very pleased and satisfied with my total experience at Classic Mazda. From Bryan Walker, Bob Calkins and the entire team at Classic Mazda my experience was exceptional. The follow-thru from last December to when I drove off in my new CX-30 on March 19 made me feel like I was "family". Every detail of the CX-30 was fully explained in a comfortable and understanding manner, as was the purchase agreement. In addition, Bryan Walker and Bob Calkins accommodated all of my schedule issues and understood my issues and concerns. I was indeed totally impressed. It will be ...
Nice people that really try their best to get a good deal on a car for you. Very enjoyable experience. I would go there again.
Jeff was my salesman and he was great. He knew what I was looking for. Eric also helped us get a good deal done on a car a really enjoy.
Bryan Walker made my purchase so easy and explained everything and was very good on showing me all the features on the vehicle. Great salesman!
Jon was professional, knowledgeable and transparent with his presentation. He was responded very promptly to phone calls and text messages in addition to e-mail. He clearly explained his pricing and the rebates and reward programs that applied.
Wow! Great experience from the get go. James Joseph, Eric and Anthony all helped me with a quick and painless purchase of a very sharp set of wheels. I couldn’t be happier.
James John was one of the best salesmen we've ever dealt with! He is very organized and helpful and most importantly extremely knowledgeable about a variety of cars!
This is my fifth car and my salesperson Phil Albert always takes great care of me. There service department takes good care of me. Have recommended to other people and a work associate who was dissatisfied with another Mazda dealer. He switched and was very happy.
Great experience at Classic Mazda today buying my new CX 9. Everyone was so helpful and professional. Thank you to Lee, Tony and Eric for an awesome experience
I just bought a 2020 Mazda 3 from Classic Mazda and was extremely happy with my purchase. My salesman was Patrick Lauriano and he did an excellent job helping me with the purchase of my car. Patrick was very sincere, and I never felt like I was in a "high pressure rushed into the sale" situation. This is the 3rd car I've purchased with the Classic group, and I could honestly say I've always had very good experiences.
Bryan Walker (sales) and Eric Ashmore (finance) made my day! They listen to your needs and help you find a perfect fit. They really know the vehicles inside and out. They are both easy to work with and will do their best to help get you into the vehicle you want/need. Both are personable, efficient and professional in every way. I leased a Mazda 3 in 2016 with Bryan's help. I returned this year and with Bryan and Eric's expertise was able to lease a CX 5 that is a better fit for my current needs and is still at ...
Very good service - not high pressure sales. Process faster than at previous dealers. Sales and finance explanations clear. Very pleased with car I purchased.
James Joseph is easy to work with and doesn't play games. Extremely helpful and knowledgeable. The new facility is really nice and every employee was friendly and approachable.
Went to Classic Mazda to price a Miata GT, They gave me a fantastic deal on a 2019 model and gave me a good figure on my trade in. Over all a positive experience. I would recomend them to anyone who wants to save money on a new car and dont want the typical high pressure sales tactic. They just deal !!!
The professional and detailed follow through allowed me to consider and then make 2 purchases at Classic Mazda. It is evident that the entire team from the General Manager Tony, to Mike in sales and Erik in Finance, all of whom helped, are trained and motivated to serve their guests needs. Well done Classic!
My salesperson was Bryon Walker who made the buying experience a real pleasure. There was no pressure and the price was better than other dealerships in the area. They explained all the operating controls and options when I went to pick up the car. It was in Mazda perfect condition!! I really appreciated their friendliness going out of their way with disposing of my lease car. Their whole staff including Bob and Eric helped too. Don't waste your time shopping around, go to Classic Mazda first and ask for Bryon.
very pleased with Classic Mazda. Bryan Walker, my salesman was very helpful and made the process easy, I would definitely recommend him and the rest of the crew at Classic Mazda. I love my new Mazda Miata and the entire experience went very well
Got my car at a good price. Staff was friendly. Brian showed me everything in the car and then some. I am a repeat customer.
They made the buying process very easy, almost too easy. I had wanted to check out a couple of other dealers, but I didn’t need to after my test drive.
I was very impressed with the friendliness and professionalism of the staff. I never felt pressured and the paperwork was done incredibly fast. The business was a well built machine.
The buying experience with the staff on Classic Mazda was one of the best I ever had in the purchase of 22 new cars over the years. Phil Albert was great to work with and made the purchase of a CX9 a win win . This is the 2nd CX9 I bought from Phil because he knows the product inside and out, is very professional and easy to work with.
I had a wonderful experience at Classic Mazda. Bryan was so friendly and approachable. He was committed to making sure I found the car that meet my needs. This was a completely stress-free experience. I would definitely recommend them to anyone!
Dealership is very informed about the products they sell, they are willing to work with you on trying to find the best car for your needs
James Joseph at classic Mazda went above and beyond to make my buying process spectacular. He even stayed an 1 1/2 hours after they closed to finish my sale and to make sure I was 100% satisfied. I was very concerned about a picture of my grandfather that had fallen behind the dash of my car that I was trading in. James made sure he got that picture out personally for me which meant the world to me! Although I was there later then their business hours not one person made me feel rushed. James even took the time to connect my phone ...
Great dealership. Have purchased 4 Mazdas there over the years. Very friendly group to work with, from sales, financial through service. Worked with Lee, Bob and Anthony on this most recent purchase. All very knowledgeable and helpful. Will definitely go back.
Phil was great to work with - he thoroughly explained everything and kept us “entertained” as we waited our turn to speak with the finance guy.
Staff is excellent at customer service! They went above and beyond to get me the vehicle I wanted from out of state at a reasonable price. Salesman Mike Y. was very professional and knowledgeable about everything. I will definitely be a repeat customer.
Best car buying experience ever! Highly recommend! Everyone is fantastic. Very easy, thorough and as stress free as possible. Go see Lee for your car!
I went to 5 other dealerships before coming to Classic Mazda of Mentor in the last month. They were by far the BEST dealership I visited!! Peter, Tony, Bryan and Anthony at Classic were all wonderful people and treated me with kindness and respect and were genuinely trying to help in any way they could. If you're considering a Mazda I would highly recommend going on a test drive with Bryan as he offers so much valuable knowledge all while making the trip fun! I was able to purchase the car that I test drove that same day. ...
The sales person Patrick is so nice and easy to work with. This is my second Mazda they are great to work with. I would go back again
Although we were the oldest people on the premesis when we visited Classic Mazda of Mentor yesterday, we were welcomed and treated graciously by the entire staff. We were looking to trade-in a vehicle and purchase a second Mazda. The process was smooth and seamless! Our salesperson, Lee, was the best! We would recommend our experience to anyone, no matter their auto needs or their age!
Went in for service on my wife's 2016 CX 5 and came out with a new 2018 CX 5. Did not expect to sell one and lease the other but couldn't pass up the offer. Mike Yamane did an excellent job. Extremely knowledgeable about the vehicle. Enthusiastic salesman but no high pressure tactics. All the staff were friendly. Enjoyable leasing experience .
Lee was very helpful in my decision to purchase a new Mazda. He went out of his way to come in on his day off to complete the deal.
Nick is an excellent salesperson. He made the leasing process painless; professional and friendly beginning to end. Tony also was great. The financing was done quickly. My husband and I thought we would spend the majority of the day at the dealership but door-to-door was two and a half hours! Only downside is I wish Classic Mazda was located on the westside!
Lee Velazquez was great. No pressure, friendly, accommodating. We were just looking around, and this was the first dealer we visited. Fair negotiation. Never bought a used car before, and weren’t necessarily going to, but found a great car. There was one item that needed a repair, and it was taken care of within 48 hours of purchase. Very impressed.
Very busy day I was in but they were very kind in trying to make sure my car would be done that day! I was leasing a car.
Had the best experience leasing my new Mazda 6 from here. I’ve never dealt with a car salesman that wasn’t too pushy or trying to guilt me into buying a car, but Lee Velazquez and Bob Calkins we awesome! No pressure to buy anything and they went above and beyond to make sure I got a great deal! Will definitely be coming back in the future as well as telling all my friends and family about you guys! Thanks again! ��
I just purchased my first Mazda, ever, from Classic Mazda in Mentor. The dealership is easy to find and centrally located. The help and care I received from Tony Fatica and Tony Skrtic were exceptional. Both took their time with me and explained everything that I needed to know about my car. I cannot recommend Classic enough for your next new or used car!
Very pleased with classic Mazda. Brandon Sutton , our salesperson was so helpful and made the process easy and enjoyable. I would definitely recommend him and the rest of the crew at classic Mazda!
I just leased my sixth Mazda 6 (includes one for my son). I have been very satisfied with the leasing process and working with Classic.
excellent- very knowledgable and receptive- not too much pressure to make a decision and flexible about changing car features. also sent an email request to several dealers and Classic responded with a quote within 1 hour
My husband and I would give our experience at Classic a 5 plus if possible. Less than 3 years ago we leased a CX5 and we were more than pleased. Not just with the vehicle, it was Phil Albert that made an impact on both of us. What a kind, knowledgeable gentleman. Phil does not rush or push you into something. He is very respectful and truly appears to understand others situation. What a great team, Phil along with Tony the General Manager and Anthony the Finance Manager made us feel at home. These are just a few reasons why we chose ...
I went to Classic Mazda for an oil change on my leased car. I had gotten a letter about my leased car and I saw my salesman, Phil Albert. I asked him about it and he ended up getting me a brand new leased car today. He is fantastic. My husband and I leased our first car from him and I leased the car today from him as well. He is a genuine individual and someone I will always buy from. If you need a great car, go to Classic Mazda and ask for Phil Albert. He will do everything ...
Exceptional Customer Service from start to finish. I highly recommend Classic Mazda for anyone looking for a first rate vehicle with first rate service. I am beyond happy with my new car and the service I received from the entire team.
I had a wonderful experience from the moment we walked in the door. Everyone was professional, helpful, and made the purchase of my new car a great experience.
I was very pleased and impressed with the whole experience. Our salesman took the time to teach us about our new car and didn?t rush us along after the sale. I will refer this dealership and Phil Albert .
Brian Walker helped me with everything I needed. With nothing specific in mind, I still came out with an amazing car! Brian did a great job finding me the car I?ve been needing.
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